Trust and reputation are the foundation of any construction project. In order to build both trust and reputation, a construction company needs to be able to provide quality work. That is what Quality Control is all about.
Quality control aims to avoid quality issues through thorough planning and activities. In other words, quality controls guarantees that all the quality standards will be followed every step from the start to the end of the project and not left to chance to be resolved at the end of construction.
Therefore, every construction company needs to provide a Quality Control Plan to their clients or hire a construction quality control experts like Xpera Group. Sometimes the clients will have a clear picture of what they want this plan to include. Other times, they will leave the details to you.
A good Quality Control plan needs to entail every area of the project. That goes beyond tests and inspections and extends to the personnel you’ll hire to work on the project, the subcontractors and suppliers, the quality of the materials and work procedures. All of these steps play a big part in the quality of the end product.
The Quality Plan should make clients feel confident that every step of the project will be thoroughly analyzed and all the regulations followed. In this article, we’ll list some of the most important points your Quality Control Plan needs to cover.
The Personnel
Every construction project needs to have a quality manager, the person responsible for ensuring the quality of the project. The client should know who that is, what previous experience they have and what kind of responsibilities they’ll have on their project. Make sure to include all of this information in the quality control plan.
The quality manager will overlook the project as a whole. The people responsible for reporting back to the manager regarding daily project activities are supervisors. Therefore, you should include the same information on the supervisors on the project as well. You can illustrate the chain of responsibility by making an organizational chart.
Communication
If you plan on holding regular meetings to discuss quality and report to the client, you should put the schedule of these meetings. You should also let the client know if they are going to receive weekly or monthly reports, inspection forms and test results and how often.
List of all Suppliers and Subcontractors
While a company should guarantee for the quality of all in-house projects, that’s not always the case with outside suppliers and subcontractors hired to help out with the project. That’s why you should list all the suppliers and subcontractors you plan to hire on your quality control plan.
Make sure to let the client know what criteria you used to hire the suppliers and subcontractors, and include their qualifications and previous projects.
Quality Specifications, Inspections and Tests
The client will give an outline on what quality specifications you need to follow, but they’ll rarely give you the exact industry standards and building codes you should follow. Therefore, list them for the client in your report to avoid any confusion.
The same goes for any inspections and tests you will perform during the course of the construction. Include the forms and test reports you are going to use. Also include the procedures your team will follow during the inspections step-by-step, even if the client didn’t specifically ask for the information.
Unexpected Situations
An unexpected issue is known to occur during a construction project regardless of how attentive to details you were. Your plan needs to include the information regarding how you will address these issues to maintain project quality. These situations include corrective actions, preventing cover-ups and keeping records on the issues.
Project Completion
Finally, let the client know what types of inspections and tests you will perform at the end of the project to make sure all the quality specifications were followed during the course of the project and that the final product meets the desired quality standards.
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